Banking
Tell us about an experience in which you had to use tact?
Tact and diplomacy are important qualities in retail banking - the customer is (almost!) always right. You may have to tell an account holder diplomatically why they can't have a loan for example, without provoking them into moving their account elsewhere.
To answer this type of question, think through everything you have done in the last five years - school, university, sports, clubs, societies, travel, vacation jobs etc. and try to think of situations where you had to demonstrate this and other qualities - do this before your interview.
If you have completed a number of employer application forms, then you should already have done this as this type of question is now common on application forms.
To answer this type of question, think through everything you have done in the last five years - school, university, sports, clubs, societies, travel, vacation jobs etc. and try to think of situations where you had to demonstrate this and other qualities - do this before your interview.
If you have completed a number of employer application forms, then you should already have done this as this type of question is now common on application forms.
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